Returns

Effective: October 28, 2019

Hashtag Mattress
Returns

We hope that once you experience your Hashtag Mattress, you won’t be able to imagine life without it.  However, we know that not everything is right for everyone.  If during your 120 sleep trial you feel your mattress isn’t right for you, it can be returned for a full refund of the purchase price, less a $95 return fee.  All returns must meet eligibility requirements, and the mattress(es) must be clean and undamaged.

Because it can take time for your body to adjust to enhanced support, we please ask that you wait at least 30 days before requesting a return.

To initiate a return, please email us at contactus@hashtagmattress.com

Exchanges

If you need to exchange your Hashtag Mattress within the 120 sleep trial period, we will gladly honor all exchanges for only a $95 exchange fee.  The mattress(es) must be clean and undamaged.  You are allowed one exchange.

Your 120-day sleep trial will continue to run from the date of delivery of the first mattress.

To initiate an exchange, please email us at contactus@hashtagmattress.com.